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Computer & Info Analyst 1, Digital Technology Solutions, CEAS1 IT
University of Cincinnati
Application
Details
Posted: 21-Mar-25
Location: Cincinnati, Ohio
Internal Number: 98609-en_US
Current UC employees must apply internally via SuccessFactors
Founded in 1819, the University of Cincinnati ranks among the nation?s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls ?the most ambitious campus design program in the country.?
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC?s momentum has never been stronger. UC?s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.
Job Overview
Join the University of Cincinnati's College of Engineering and Applied Science as a Computer & Information Analyst Lead, and become an integral part of our Digital Technology Services team. In this dynamic role, you will support cutting-edge educational programs, pioneering research, and comprehensive outreach initiatives. Located at the heart of innovation and leadership in the vibrant University of Cincinnati community, this position offers the unique opportunity to enhance the technological framework that empowers future engineers and researchers. Here, your expertise will not only support academic excellence but also foster leadership in a collaborative, forward-thinking environment.
Essential Functions
Primarily supports the overall technology needs for the academic departments within the College of Engineering and Applied Science.
Hardware and software installation, with configuration and administration of end-user desktop and mobile computing devices.
Troubleshoots, analyzes and resolves problems associated with the system hardware, operating systems, software / applications.
Ensures compliance with security standards and practices to protect against system vulnerabilities by having a focus on remediation across the college.
Provide advanced support for computing needs across faculty, staff and graduate student offices, and research labs, supporting multiple platforms including Windows, Mac, Linux, and mobile devices.
Participates in IT asset management, technology specification and purchasing, email moderation, software license compliance and audio-visual support.
Collaborate with DTS and DTS CEAS IT teams to align technology support with academic teaching and research needs; communicate effectively with internal and external stakeholders.
Maintain flexible work hours to support users outside of standard times and engage in research projects subject to ITAR regulations, requiring US citizenship or Green Card.
Effectively communicates with internal and external stakeholders, especially with faculty, researchers and students. Serves on committees and project teams. Serves as an expert resource to others.
Perform other duties as assigned.
Required Education
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or related field.
Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Relevant work experience considered.
Additional Qualifications Considered
Demonstrated experience in Windows, Mac, and Linux desktop support.
Experience with audio visual technologies is a plus.
Previous engineering experience, particularly with engineering software.
Excellent organizational skills with strong attention to detail.
Ability to meet tight deadlines.
Superior written and verbal communication skills.
Ability to work independently and collaboratively, adapting to varying team dynamics.
Comfortable in a fast-paced, dynamic environment where constructive feedback is common.
Experience should include administration of desktop technologies and a high level of experience with supporting hardware and software of varying technologies, of a company, agency or institution with more than 50 employees.
This position may include research projects handled under ITAR, which is sponsored by the United States Government and requires US citizenship or the applicant to possess a Green Card.
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.
Ability to lift up to 50 pounds.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
Competitive salary range dependent on the candidate's experience.
Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
Tuition remission is available for employees and their eligible dependents.
Enjoy discounts for on and off-campus activities and services.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.