Job Summary

The Health Center Development Program Director is responsible for improving access to healthcare in underserved Texas communities by providing essential training and technical assistance to Federally Qualified Health Centers (FQHCs), FQHC Look-Alikes and new health centers. The Health Center Development Program Director works collaboratively with these health centers to support service expansion, operational excellence, and regulatory compliance, aiming to increase both the reach and quality of care. This role is central to fostering long-term growth and resilience in healthcare services for underserved populations, ensuring that community health centers remain a vital resource in addressing community healthcare needs. The Health Center Development Program Director will provide technical assistance to help add new service sites, introduce new types of health services, and expand the capacity of existing services. The Health Center Development Program Director will guide health centers in maintaining financial sustainability and strengthening the center’s operational practices. Assisting health centers meet quality standards and coach them on compliance with federal, state, and local regulations.

Duties and Responsibilities

• Financial Analysis:
  • Conduct Economic Impact Assessments to demonstrate health center value to the state of Texas
  • Conduct Financial Trend Analysis for health centers throughout Texas and update the tool as needed to track key financial indicators
• Strategic Planning:
  • Collaborate with community members and leaders to identify organizations that can fill gaps identified in the needs assessment.
  • Evaluate the potential for new health center service sites and/or LAL status and develop a plan to achieve the appropriate outcome.
  • Provide ongoing support to the organization(s) working toward LAL status.
  • Develop tools to support the implementation of health center business and action plans
• Operational Assessment and Performance Improvement:
  • Provide targeted training to health center staff to improve operations
  • Coordinate virtual networking and training events, including identifying emergent issues, engaging speakers, and hosting events
  • Develop materials to support health center leadership and governing boards in continuous quality improvement for operational and financial performance
  • Conduct operational assessments and/or strategic planning assistance for health centers focused on evaluation for improvement of operational and financial performance
• Regulatory Compliance Assurance:
  • Conduct desk reviews of key financial, operational, and clinical performance metrics for health centers and provide feedback for improvement
  • Conduct on-site health center compliance reviews followed by the development of reports identifying gaps, with strategies to improve performance and compliance
• Technical Assistance:
  • Provide technical expertise and guidance to health centers on issues like quality improvement, clinical operations, and regulatory compliance on an as-needed basis
  • Reviewing organizational documents such as bylaws, needs assessments, grant applications, and federal change of scope requests
  • Coordinating with the other departments to communicate the impact of federal and state policies on health center operations
• Assist with team duties as needed to ensure departmental and programmatic stability
• Other duties as assigned

Knowledge, Skills and Abilities

• Ability to travel up to 40% of time, with intermittent heavy travel
• Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned tasks
• Strong customer service orientation, positive attitude, self-motivated, change oriented
• Ability to work within a team
• Ability to multi-task and prioritize projects
• Strong writing, editing, communication, and presentation skills
• Strong research and analysis skills
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong financial acumen, especially in a health care environment

About Texas Association of Community Health Centers

Who We Are The Texas Association of Community Health Centers (TACHC) is a private, not-for-profit membership association committed to advancing equitable access to quality healthcare in Texas by supporting and advocating for community health centers (also known as Federally Qualified Health Centers, FQHCs, or health centers). TACHC is the federally designated Primary Care Association for Texas and assists members in providing high-quality, comprehensive primary care and addressing the full spectrum of health center needs so they can focus on patient care. TACHC's 79 members strive to meet the health care needs of the uninsured and underserved at over 650 delivery sites and operate in Texas's urban, rural, and frontier areas, all with the mission of advancing access to healthcare for all Texans.

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