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Helpdesk Support Specialist
The Helpdesk Support Specialist is responsible for supporting the IT helpdesk systems, troubleshooting and support hardware, software, peripheral equipment, and networking. Additionally, they will support end users, deploy new hardware and software, maintain systems updates, vendor relations, etc. This is a hybrid position in Little Falls, NJ. Position Responsibilities Performs installations, repairs, and preventative maintenance on user computers. Troubleshoots end user hardware/software issues, printers/scanners/copiers, telephone/PDA/iPhone/Android equipment, and any other peripherals. Maintains record of reported hardware/software issues and remedial action taken, and installation activities. Assists with t
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