A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

We seek a skilled and motivated Operating Systems (OS) Programmer Intermediate to join our team. The ideal candidate will play a key role in managing, maintaining, and optimizing our IT systems and infrastructure. You will ensure system reliability, scalability, and security while supporting end-users and contributing to ongoing IT projects. This position handles a large variety of issues, and the ideal candidate should be adaptable, resourceful, and willing to tackle various challenges.

• Install, configure, and maintain servers, both physical and virtual, in a mixed OS environment (e.g., Windows Server, Linux).
• Monitor system performance and ensure availability and reliability
• Manage user accounts, permissions, and security settings
• Configure and maintain network infrastructure, including switches, routers, and firewalls
• Maintain on-site building automation, utilities metering, and other devices
• Troubleshoot connectivity issues and ensure optimal network performance
• Perform routine security audits and apply patches and updates
• Monitor system logs for unusual activity and respond to potential threats
• Provide second-tier support for IT incidents and service requests
• Troubleshoot and resolve hardware and software issues
• Document processes, configurations, and troubleshooting steps
• Participate in system upgrades, migrations, and new technology implementations
• Collaborate with teams to identify and implement IT solutions that align with organizational goals
   

This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, and FISMA.

• Bachelor's degree in computer science or related field or 5 years equivalent experience.
• 3-5 years of experience in systems administration or a related role
• Strong knowledge of Windows and/or Linux server administration
• Understanding of networking protocols and tools (e.g., TCP/IP, DNS, DHCP)
• Strong problem-solving and critical-thinking abilities
• Ability to work both independently and as part of a team
• Experience with PowerShell scripting or other OS scripting languages

Eligibility Requirement: 

Candidates for this position must be eligible to be employed in the United States, without visa or other sponsorship.  Sponsorship is not available for this position.

• Familiarity with cloud platforms (e.g., AWS, Azure) is a plus
• Familiarity with security best practices
• Experience working with VMware infrastructure
• Experience with Windows Failover Cluster

Facilities and Operations is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.
 

Benefits at the University of Michigan

The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.  Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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