Nemours is seeking a PSR II for our Behavior and Development team in Wilmington, DE. Primary Functions: Greets families according to Nemours Standards of Behavior and AIDET. Check in/out patients for scheduled appointments, collects accurate demographic/verify insurance information, accurately document the system, schedules the appointment, Make outbound scheduling/appointment confirmation calls, review copay and account balances, collect funds as needed, complete administrative work as assigned. Essential Functions: Greets families according to Nemours Standards of Behavior and AIDET Accurately load/update patient demographics adhering to system warni