Systems Administrator


Job Identification: 18801
Posting Date:
Job Schedule:
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Degree Level:

Job Description:
What We're Looking For

The Systems Administrator position serves within Information Technology Services (ITS) and reports to the Assistant Director of Cloud Infrastructure and Systems Operations. This position provides support to the infrastructure teams in the areas of server administration, system operations, and cloud infrastructure services.

A bachelor's degree and one year of relevant work experience is required. A master's degree and three years of relevant experience are preferred.

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

• Install, configure and maintain servers and supporting infrastructure
• Assist with technical communication needs and planning and oversight of server resources
• Assists in updating system configuration, install and test updates of software and help keep support documentation updated
• Assists in the management of cloud systems, applications, and strategy
• Evaluates and identifies the best cloud solutions for the organization in order to make recommendations to management on how to address needs
• Maintains up-to-date and extensive knowledge of cloud products and technology
• Assists with evaluating, troubleshooting, maintaining, and providing technical support as it relates to the infrastructure team
• Develops reports that can be used to provide metrics for service usage
• Collaborates with departments to find solutions to technology questions
• Partner with others to troubleshoot, test and diagnose problems and issues
• Provides quick and efficient response to service desk requests
• Provides training and support when necessary to users during implementation
• Provide excellent customer service through the use of email, telephone and messaging platforms
• Helps to develop comprehensive documentation of systems and services that would be used to restore services.
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!


About Us:
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.


To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/18801







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