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Analyst - IT Support
Job Description This position serves as a central coordinator for training and IT support activities, with a primary focus on managing and processing training enrollment requests within the Learning Management System (LMS). The role ensures accuracy and timely updates for all training enrollments, corresponds directly with customers via the Epic Training inbox, and handles Epic training-related ServiceNow tickets. Additional responsibilities include partnering with the Security and HR onboarding teams to ensure new hires receive the necessary training and security access. Strong knowledge of healthcare terminology and clinica
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