Senior CRM Developer - University Information Services - Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Senior CRM Developer - University Information Services - Georgetown University

Job Overview

The Senior CRM Developer is responsible for:

• Managing analysis of University-wide information system requirements, development of specifications, both low- and high-level programming, and writing system documentation for Georgetown 360, a Constituent Relationship Management system, being built on Salesforce, to support both Advancement and University-wide CRM
• Providing technical support for analysis, design, implementation and maintenance of the CRM system
• Using operational and functional knowledge of all aspects of the application, including all external interactions and internal processes, to develop alternatives to customization of purchased system where possible, or to design and implement appropriate modifications where required
• Administering application of vendor maintenance, quality control management, oversight of change control processes, and analysis of requirements

Work Interactions

Reporting to the Technical Director, CRM, the Senior CRM Developer works within and across teams to support the acquisition of new skills and areas of expertise. They work with all members of the implementation team, subject matter experts and stakeholders from academic, administrative offices, with members of faculty, student, research and alumni communities and with vendors.

Qualifications

• BS/BA in Computer Science or related computing intensive field and 5 years of experience OR Master`s degree in Computer Science/MIS or related computing intensive field and 2 years of experience
• 5-7 years of object oriented software development (C++, C#, Java)
• Ability to rapidly adapt to changing business requirements and to efficiently acquire and utilize new skills in response to such change

Technical Qualifications or Specialized Certification:

• Experience building and supporting enterprise web applications - JavaScript, AJAX, HTML5, etc.
• Experience developing Force.com Visual Force pages, Managed Packages, and integrations
• Extensive experience with Salesforce Apex, trigger and workflow design; web service design and implementation experience with focus on integration design and implementation; and Visualforce
• Salesforce deployment and change management experience - preference for Salesforce developer certification
• Experience building and executing Salesforce development test plans

Other Skills:

• Demonstrated accuracy and attention to detail
• Demonstrated oral and written communication skills
• Ability to build and use effective working relationships within own department and across line, functional and geographic reporting lines
• Experience developing in an Agile methodology - preference for experience gathering and developing business requirements for salesforce development

Work Mode: Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/2115-Wisconsin-Ave-3rd-Floor/Senior-CRM-Developer---University-Information-Services---Georgetown-University--_JR15114







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