Posted: 10-Feb-23
Location: Evanston, Illinois
Salary: Open
Internal Number: 47074
Department: Kellogg Executive Education
Salary/Grade: EXS/5
Job Summary:
Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.
The Business Development Coordinator works closely with a small team of experience Business Development staff to manage the activities of the team to sell custom educational programs to corporate clients. The Coordinator is an integral member of the team to track activities, progress of opportunities through the sales process and serving as the center point for the organization to insure that all elements of the client programs are supported by the organization. The role works closely with Finance, Operations, Facilities and our clients on reporting, contracting and developing our feedback evaluations on completely programs.
Specific Responsibilities:
Administration
- Manages day to day operations of business development team, including inbound communication, assignment of sales leads.
- Responsible for maintaining and updating sales opportunities and development month forecasts, utilizing Salesforce database, Smartsheets and other tools as needed. Supports development of simple client contracts and manages approval and signature process internally and with clients. Prepares ad hoc client invoices and manages invoice approval process with finance department. Coordinates with sales team to schedule client programs
- Acts as liaison to Operations Team to provide client information, contracts and schedules.
Budgets & Financial
- Participates in annual sales budget preparation and monthly forecasting and reconciliation.
- Maintains budget & associated analysis & reports.
- Supports finance and sales team on outstanding billing issues. Annually, prepares inputs for external reporting to rankings organizations. Troubleshoots problems; performs vendor/account research as needed; obtains additional information .
Communication, Outreach & Recruitment
- Develops coordinated, consistent marketing and brand messages.
- Creates state-of-the-art website.
- Incorporates social media and networking into program/project aspects as appropriate.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
- Collaborates with Program Managers/Operations to prepare summary evaluation reports for all custom programs, including distribution of results to faculty, staff and clients.
- Coordinates client meetings to review evaluations and documents feedback.
Human Resources
- Supports onboarding of new business development team staff
Minimum Qualifications:
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- Five-plus years of work supporting business functions in a fast-paced environement
Minimum Competencies: (Skills, knowledge, and abilities.)
- Advanced skills in Excel, Salesforce, simple database management, Word and Powerpoint experience necessary. Strong verbal and written communication skills.
Preferred Qualifications:
- Experience with simplifying and managing internal processes.
Preferred Competencies: (Skills, knowledge, and abilities)
- Strong communication and problem solving skills. Ability to manage and prioritize multiple projects with deadlines. Strong customer service orientation.
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.
Work Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
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