1. In support of the overall mission, plans, directs and oversees programmatic activities. 2. Develops, implements, and maintains operational policies and procedures. 3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program. 4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. 6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program. 7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. 8. Develops and manages the program's operating budget. 9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 10. May perform other duties as assigned.
Preferred Education: Working knowledge of MicroStrategy, electronic data interface (EDI), EPIC, Banner.
Preferred Education, Experience and Skills: Working knowledge of MicroStrategy, electronic data interface (EDI), EPIC, Banner.
Required Skill/ability 5: Strong presentation skills for both individual and group presentations. Excellent attendance, punctuality, and reliability.
Posting Position Title: Program Administrator
Required Skill/ability 3: Proven abilities working with confidential and sensitive issues involving protected health and personal information Proficient in database management, data analysis, spreadsheet software, and MS Office Suite.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Enrollment Analyst, Member Services
Required Skill/ability 1: Demonstrated abilities in areas such as health plan customer service, health insurance, benefits administration or health care marketing. Experience in enrollment analysis and maintenance at a health plan or insurance company.
Required Skill/ability 4: Demonstrated ability to organize and prioritize work and to easily move between tasks or projects.
Required Skill/ability 2: Strong analytical skills. A high level of initiative and accountability skills. Excellent problem-solving, customer service and communication skills, both oral and written.
Bachelor's Degree in a related field and two years of related experience or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.