Cyber Security, EDP System Analyst II - Middlesex Community College
Middlesex Community College
Location: Lowell, Massachusetts
Internal Number: 151672
Location: Lowell, MA Category: Full-time Staff Posted On: Tue Aug 9 2022 Job Description:
Title: Cyber Security, EDP System Analyst II
Unit: AFSCME, Unit I, Grade 21
Department: Information Technology
Reports To: Principle Manager of IT Support
Date: August 9, 2022
General Summary: The Cybersecurity, EDP Systems Analyst II is a highly technical position, responsible for monitoring, maintenance and upgrades of the NetLab system and its dependent underlying technologies including VMware vSphere and ESXi; as well as the physical and logical cabling for both server room infrastructure and Cisco networking labs. This position provides technology support for specialized applications which includes review, setup, tests, maintenance and troubleshooting of hardware and software for STEM related disciplines.
Essential Duties and Responsibilities:
Serves as a first point of contact for CyberSecurity faculty to implement and troubleshoot equipment pods utilized in cybersecurity courses
Serves as the contact for incident escalation to MCC Technology Center staff as needed, as well as the primary support contact for vendors and stakeholders for all deployed server room technology as well as technology concerns in the CAD/Engineering labs
May work with student interns as applicable
Oversee and support Hy-Flex and Smart Classroom hardware and software technology on campus, including on demand classroom support
Responsible for software maintenance and upgrades for NetLab, vCenter, ESXi Hosts, Windows Server, Linux, etc.
Responsible for hardware maintenance and upgrades for NetLab Appliance, Lenovo R630 Servers, Uninterruptable Power Supply, NetGear NAS device, Cisco switches, Cisco Access Servers, power distribution units, KVM switch, single board computers, classroom desktop computers for cybersecurity and faculty laptops, desktops and mobile devices.
Responsible for network configuration
Development and implementation of cybersecurity courseware through the NetLab appliance
Act as a liaison between MCC and various technology support vendors
Development of OS images with application integrations to support CAD programs (program installations, updates, and upgrades including client applications and server based licensing). This may entail collaboration with UML staff for development of the CAD virtual desktop image
Support the CAD/Engineering departments 3D printers and other technological needs
Evaluate, research, and determine best suitable devices for Cybersecurity Lab
Create instructional materials for students and faculty as well as training faculty on how to use certain technological devices or software.
Two (2) years of full-time, or equivalent part-time experience in computer support/systems work, community college preferred. An Associate or higher degree may be substituted for one year of the required experience. Other education in a related field may be substituted for some experience on a pro rata basis.
Strong background in customer support and interpersonal skills
Strong organizational and time management skills
Knowledge of the types, concepts and applications of IBM compatible and Macintosh computers, laptops and tablets.
Knowledge of the types, concepts and applications of telephone, computer and network wiring.
Ability to install software packages and OS.
Knowledge of terminology, codes and standard abbreviations used with computers, networks and telephone systems.
Ability to learn and implement the latest technology.
Ability to adjust to changing situations to meet emergencies or changing program or production requirements
Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation and veterans including those with different levels of academic preparation, varying physical and learning abilities.
This is a full-time, benefitted, AFSCME, Unit I, position.
Salary Range: Grade 21, Step 1 salary is $64,295.14, $2,472.89 biweekly. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include:
High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
Reasonable Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low cost basic and optional life insurance
Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
12 paid holidays per year and competitive Sick, Vacation and Personal Time
Tuition Benefit for employees and dependents at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Professional Development and Continuing Education opportunities
Qualified Employer for Public Service Student Loan Forgiveness Program
Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
Access to the Commonwealth's Mass4You, employee assistance program
Free employee parking on Bedford and Lowell campuses
Location: Lowell and Bedford campuses
Hours: 37.5 hour per week, schedule to be determined upon hire
Expected start date: September 2022
Application Deadline: August 30, 2022
The College will not sponsor applicants for work visas.
COVID VACCINATION REQUIREMENT: Candidates for employment should be aware that all Middlesex Community College students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.
At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.