Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.
ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.
Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.
We are accepting applications for an Operational Analyst to work a hybrid schedule in Midvale, Utah.
The ideal candidate will have the skills and experience to:
Work with various business users to review and analyze operational and business data, programs, processes, procedures, systems, and make recommendations for improvements and changes to drive business performance.
Perform business and operational analysis to impact business results and support management decision making.
Perform and participate in the analysis, design and implementation of operational business processes and procedures.
Present and share data with other team members and departments.
Investigate and understand diverse areas of the business and operation, supporting initiatives, and communicates findings.
Create and monitor reports to identify trends, issues, and opportunities.
Be responsible for issue and root cause analysis.
Use business data to formulate proposals for new procedures and/ or processes.
Act as a liaison with subsidiary management and staff to resolve issues as needed.
Qualifications:
Requires a Bachelor's in computer science, Information Systems, Business Administration or other related field and some experience in business and data analysis, processes, procedures, multiple technologies, etc or other directly related experience.
Experience SQL, Excel, and/or other business intelligence and analytics software and query tools.
A combination of education and experience may meet requirements.
Basic knowledge of data analysis, business process and procedure improvement, systems and project techniques.
Knowledge of department specific processes and procedures.
Requires solid analytical, organizational, and problem solving skills.
Ability to elicit, gather, and analysis user needs.
Good presentation and communication skills, both verbal and written.
Ability to function in a consultative role and manage a team or project.
Requires solid interpersonal skills with the ability to work with both management and staff employees.
Must be detail oriented and able to meet deadlines.
Working knowledge of query tools such as Business Objects, Microsoft Access, or other tools to extract information from databases.
Working knowledge of report writing software.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Pay range (depending on experience): $45,000-$60,000
Zions Bancorporation, N.A. is one of the nation's premier financial services companies with annual net revenue of $2.9 billion in 2021 and more than $90 billion of total assets. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending, ranking as the tenth largest provider in the U.S. of the SBA’s Paycheck Protection Program loans. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.