Due to recent internal promotions, Southside Electric Cooperative (SEC) is seeking an experienced Billing Analyst at our Headquarters office in Crewe, VA. SEC is a member-owned electric cooperative. We serve over 59,000 homes and businesses in 18 counties across Central & Southside Virginia. If you are unfailingly reliable, SEC is an excellent place to grow your career.

SEC's Billing Analysts are responsible for analyzing billing data, finding exceptions, and correcting accounts to ensure that members are billed accurately and timely. The Billing Analyst's role also includes building and analyzing reports and continuously working to improve billing processes.

Billing Analyst's Responsibilities:

• Analyze all billing procedures and identify opportunities for improvement.
• Ensure weekly billing is processed accurately by identifying exceptions and analyzing billing data.
• Reconcile daily and monthly subsidiary billing and deposit accounts.
• Create and review reports to analyze, troubleshoot, and resolve billing issues before they take place.
• Collaborate with other departments within the Cooperative in solving problems, researching, and analyzing.
• Produce queries and reports on demand for analysis, management, and third parties.

Billing Analyst's Qualifications:

• Five years' work experience in a customer billing environment, billing in excess of 10,000 accounts per week preferred.
• Electric Utility billing experience preferred. Candidates with National Information Solutions Cooperative (NISC) experience will receive priority consideration.
• Exceptional analytical and problem-solving skills.
• Ability to prioritize tasks and work independently.
• Strong attention to detail.
• Excellent written and oral communication skills.
• Ability to work under tight deadlines.
• Proficiency with Microsoft Office Suite including Excel, Outlook, and Word.
• Must be able to balance subsidiary records with general ledger.
• Must reside within 60 minutes of legal driving time of our headquarters office in Crewe, Virginia, or be willing to relocate at your own expense within 30 days of hire.

Regular working hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. This is a non-exempt position under the Fair Labor Standards Act (FLSA).

Benefits

Because SEC employees take great care of our members, we reward them with a very competitive salary and an excellent benefits package that includes:

• Employer sponsored Retirement plan after one year of service.
• Employer contributions to employee 401(k) accounts after one year of service. (Employees may contribute after completing a full calendar month of service.)
• HDHP Anthem HealthKeepers health insurance with 100% employer paid premium for employees and 95% employer paid premiums for their eligible dependents. (Anthem KeyCare is also available with a small employee premium.)
• Anthem Dental and Vision, with 100% employer paid premiums for employees and their eligible dependents.
• HSA with annual employer contribution.
• Health Reimbursement Arrangement (HRA).
• Basic Life Insurance and AD&D insurance, each at 3x annual salary for employees with 100% employer paid premium.
• Affordable life insurance for dependents including $20,000 life insurance per child for only $2 per month, regardless of the number of children covered.
• Tuition reimbursement including books and fees.
• Premium LifeLock with Norton

NO RECRUITERS OR AGENCIES!

Documents to establish identity and employment eligibility are required.

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. SEC will not sponsor applicants or take over sponsorship for work visas.

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

About Southside Electric Cooperative

SEC strives to provide safe, reliable electricity and related services at the highest value to our member-owners. We exist to enhance the quality of life of the communities in which we serve and live. We achieve this mission by our actions that demonstrate integrity, fiscal responsibility, member engagement, community involvement, and by living out the cooperative principles. The relationship we have with the member-owners of SEC matters to us, and we work hard every day to prove this through our actions. We recognize that our member-owners expect to receive a quality of service which surpasses that typically associated with simply being a “customer” of an investor-owned utility. Our four district offices are located in the areas where we serve, and our employees live in these areas as well. Our employees are very active in our communities and participate in a number of ways to improve the areas in which they live. SEC employees are active volunteer fire fighters, EMTs, first responders, youth sports coaches, and Sunday school teachers, to name a few. Making Southside Virginia a better place to live and work is very important to us. It is inherent in our mission as a cooperative and it is a commitment we make, not only to our members but to our co-workers and our families.

Connections working at Southside Electric Cooperative