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Job Description:

Are you a systems professional looking to grow your expertise in a collaborative, service-focused environment?

Iowa State Universitys Information Technology Services (ITS) is seeking a Systems Analyst II to join the Infrastructure and Operations (IOPS) team, which supports academic computing across multiple campus units. This position will collaborate with the IOPS team and will play a key role in server management, computer lab administration, and software automation that supports instruction, research, and daily university operations.

What youll do:

Server management and administration

• Manage and maintain Linux and Windows servers including provisioning, configuration, system upgrades, patching, monitoring, and decommissioning.

• Respond to and troubleshoot system incidents reported by end-users and campus IT teams.

• Develop and maintain documentation related to server management processes.

Device management and administration

• Administer computing devices, including instructional lab systems running Windows, MacOS, and Linux.

• Support lab refreshes, software fulfillment, and device standardization through tools like MECM, Group Policy, and Jamf.

• Assist with OS upgrades, troubleshooting compatibility issues, and maintaining lab reliability across multiple departments.

Software packaging and automation

• Package and test software for automated deployment.

• Monitor and respond to software deployment alerts across platforms.

• Automate processes and routine tasks using scripting languages.

Security administration

• Monitor system health and review logs using tools such as Nagios, Nessus, and Microsoft Defender.

• Configure systems for secure operation and compliance with university security standards.

• Respond to security incidents and collaborate with the ITS Security team for resolution and prevention.

Additional information:

• Position type: Full-time, Professional and Scientific

• Location: On-site at Iowa State University, Ames, Iowa

• Residency requirement: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

About ITS at Iowa State:
Information Technology Services (ITS) at Iowa State University delivers secure, reliable, and innovative technology solutions that support the universitys academic, research, and administrative missions. The IOPS team provides enterprise-level infrastructure and operational support across colleges and departments. Learn more at https://www.it.iastate.edu

What we offer exceptional benefits:

Working at Iowa State University means youll enjoy a comprehensive benefits package designed to support your wellbeing and career:

• Work/life balance: Iowa State University was voted Best Place for Working Parents 2025

• Generous vacation and sick leave 24 vacation days, 18 sick days, and 11 paid holidays

• Excellent health insurance options including dental and vision coverage

• Retirement plans with employer contributions choose from multiple plans to secure your future

• Tuition reimbursement and professional development support grow with us

• Wellness programs and work-life resources including mental health and counseling support

Explore Iowa States benefits: https://www.hr.iastate.edu/benefits

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Application Instructions:

To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

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About Iowa State University

Iowa State University is a student-centric leading land grant university known worldwide for excellence in science and technology, discovery, and innovation. Operating with the conviction that higher education should be accessible to all, Iowa State offers more than 100 undergraduate, over 110 graduate, and nearly 85 doctoral programs, and is established as an R1: Doctoral University with world-class scholars tackling challenges with innovate research and solutions. Iowa State University is a welcoming community of students, faculty, and staff from all over Iowa, the nation, and the world. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by fede...ral and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.

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