Emburse and Jaggaer Business Systems Analyst

Benefits of Working at UNCW:
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Recruitment Range: $71,555 - $82,853
Vacancy Number: E1381
Competency Level:
Location of Workplace: Other
Home Department: Financial Systems - 35420
Division: Business Affairs - 35000 Division

Primary Purpose of Organizational Unit:
The Finance team within the Division of Business Affairs supports the University's mission, strategic vision, goals, and objectives by providing key financial services efficiently and effectively. The Finance team provides financial services directly to students and the campus community.

The Financial Systems office, a unit within the Finance team, provides consulting, implementation, integration, and analytical services for university financial systems and financial processes. Services provided ensure optimal system integration, financial reconciliation and user satisfaction for financial systems and processes. Financial Systems provides operational system management support for Banner Finance, Accounts Receivable, Payroll and HR, Jaggaer, Emburse, e-Print, eVisions, SSRS, TouchNet and ImageNow. Financial Systems also handles the administration for e-commerce at UNCW. Financial Systems provides vendor management, program and project management, process, business, system, and data analysis for Finance and supports the campus for finance-related activities of this nature. Additionally, Financial Systems is accountable for all e-commerce and payments (acceptance and remittance) financial processing and operations oversight, and compliance of all payments (acceptance and remittance), including credit card transactions on campus and PCI reporting, including FTC Red Flags reporting and credit/debit card, ACH, and payment fraud.

College:

College/School Information:


University Information:
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of 'Doctoral Universities: High Research Activity' institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace: Other

Brief Summary of Work for this Position:
The Emburse and Jaggaer Business Systems Analyst supports Travel, Disbursements, and Purchasing, as well as the uShop (Jaggaer) and Chrome River (CR - Emburse) systems.

This position may serve in the following roles for the systems under their purview: planning, designing, examining, analyzing, configuring, developing, implementing, administering, and monitoring business and program processes and systems. In collaboration with ITS, this position ensures seamless integration of uShop and CR with Banner, AiM, and other campus applications as needed.

This role encompasses the functional responsibilities of shopper, approver, and administrator for uShop, as well as all available roles in CR. The analyst also conducts training sessions for staff and faculty on these systems and processes, providing comprehensive support for all campus users. Additionally, this position offers Level 1 support for TouchNet, Fiserv, American Express, and other systems within Financial Systems.

As the recognized subject matter expert and solution specialist for business and program processes related to uShop and CR, this position demands strong problem-solving skills, critical thinking, meticulous attention to detail, and a process-oriented mindset. The ideal candidate will be customer-focused and enjoy training, helping, and supporting campus users.

Minimum Education and Experience Requirements:
Bachelor's degree and at least 2 years of experience in configuring applications. An equivalent combination of education and experience may be considered on a case-by-case basis.

Preferred Education, Knowledge, Skills & Experience:

• 3 years of experience in training groups.
• Experience working with Banner, Jaeger, and Chrome River.
• Experience with disbursements and procurements, preferably in a higher education institution.
• Ability to re-engineer techniques to successfully improve, implement and adapt financial system processes for operational units and campus system users.
• Ability to set and meet project design time tables based on user expectations, policies and guidelines.
• Experience with preparing clear and concise reports, flow charts, and other written communications in connection with how systems work

Required Certifications or Licensures:



FTE: 1.0 (40 hours per week)
Months Per Year: 12 Months
Work Days:
Work Hours:
Type of Position: Permanent
Anticipated Ending Date if Time-Limited:
Position Number: 2160
Job Posting Date: 05/14/2025
Posting Close Date: 6/13/2025
Number of Openings: Single Incumbent

Special Notes to Applicants:
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is eligible for remote work, provided the candidate resides within a reasonable commuting distance to campus.

Eligibility for Employment:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

To apply, visit https://jobs.uncw.edu/postings/36228

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.







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