The Asset Management System Administrator position monitors, organizes, and maintains the Enterprise Asset Management (EAM) data system for Light Rail Vehicles, Buses, Facilities, Maintenance of Way, and related equipment. Typical duties include: Coordination with operations and maintenance staff to effectively utilize the asset management software to develop, analyze, and schedule preventive maintenance work; prepares software guidance documentation, defines user roles and permissions within the system, creating and defining front-end user access, creates reports, troubleshoots all system problems, and ensures system efficiencies through continuous improvement programs.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer

• Associate's Degree in Information Technology (IT), Computer Science, or a similar field
• Three (3) years of experience working in a systems or network administration role
• Demonstrated experience with CompTIA Network+, Security+, Server+; Microsoft (MCSA/MCSE), Azure Administrator; Red Hat RHCSA/RHCE; VMware VCP; and/or Cisco CCNA platforms
• An equivalent combination of education and experience to successfully perform the essential duties listed may be considered.  

PREFERRED QUALIFICATIONS 

• Understanding of maintenance activities and strategies for maintaining facilities, rolling stock, or fleets
• Knowledge of inventory, parts, or warehouse tracking procedures
• Experience with asset management or materials management systems and maintaining equipment and inventory data, including rolling stock, facilities, non-revenue vehicles, and transit systems
• Trapeze experience is highly desirable

Background Investigation: 

Employment is contingent upon the results of a background check. 

Licenses and Certifications: 

Valid Arizona Driver's License and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy.

The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.  

• Performs on-site coordination with operations and maintenance staff to effectively utilize the asset management software (Trapeze) to develop, analyze, and schedule preventive maintenance work. 
• Enters, updates, and troubleshoots data in the system, and monitors system performance. Provides support in maintaining system documentation and provides training to end users. 
• Enters, updates and maintains user database to include: equipment, positions, hierarchy, work groups, user securities and cost allocation. 
• Collects, compiles, analyses, and presents data and/or findings; makes recommendations based on findings; prepares a variety of reports and/or correspondence related to the various functions of maintenance, materials and training programs.
• Participates with internal work teams, information technology staff and consultants to troubleshoot issues, streamline operations, create process improvements, and document required changes.
• Prepares a variety of reports and forms, documents system defects and repairs on work orders or designated computer programs; implements and maintains enhancements for preventive maintenance programs.
• Maintains the administration of the maintenance system software including support agreements.
• Ensures system efficiencies in maintenance (scheduling, component tracing, work orders, operational statistics, maintenance standards), materials (parts catalog, warehousing, supplier lists, inventory control), labor costing and training.
• Develops and implements procedures and process changes required for successful data governance performance. Assist in maintaining data governance procedures.
• Implements new techniques and improvements to identify problems and find solutions that improve work performance and environment.  
• Assists in audits to ensure standard operating procedures are followed. Extracts data for internal and external audits and reviews.
• Builds reports from work orders and designated computer programs for data extraction and analysis.  
• Performs other duties of similar nature and level as assigned.

Knowledge of: 

• Computer Asset Management systems (Trapeze) with responsibility for performance of system administration activities;
• Enterprise Resource Planning systems (ERP);
• Transit infrastructure or facilities and systems; 
• Functional understanding of databases and how to utilize tools for reporting; 
• Report preparation and presentation; 
• Principles and procedures of record keeping; 
• Training techniques;
• Customer Service and technical support best practices; 
• Project management techniques and principles, including business process analysis and design of detailed process flows, quality assessment and assurance; 
• Principles and practices used in preventive maintenance planning and scheduling;
• Reporting/query tools and data management tools (i.e. Tableau, SQL, and Crystal Reporting); 
• Computers and application software including word processing, spreadsheets and database management; 
• Applicable federal, state, and local laws, codes, rules and regulations.

Skill in: 

• Using Asset Management Systems - front-end work on the system; 
• Enterprise Resource Planning systems (ERP) - back-end work on the system; 
• Developing training materials and training system users; 
• Strong computer skills in Microsoft Office; 
• Understanding, interpreting and responding to end user requests; 
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies and the public; 
• Communicating technical information to non-technical users; 
• Strong analytical skills and ability to understand, interpret and analyze data;
• Maintaining automated stock, inventory and warranty control records; 
• Strong time management, organization and prioritizing; 
• Understanding, interpreting and applying rules, regulations, and agency policies and procedures.

Physical ability to perform office and related work, including operating computers and stamina to sit for extended periods of time; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodations.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.