About the Job: The Office of Admissions at the University of Minnesota Twin Cities is seeking a first-level Business Analyst to join its Innovation and Information team. This position will be part of a team that supports the undergraduate student recruitment and admission process and will primarily be responsible for monitoring day-to-day operational processes and reports. The successful candidate will possess good customer service skills and show a demonstrated attention to detail and time management. NOTE: This position may require scheduled weekend hours as part of the regular work week. This team is a hybrid team that works on site at the University of Minnesota Twin Cities campus one day per week with the option to work remotely up to four days per week.
Data integrity, syncing, and maintenance (70%) â— Load student records into CRM systems (Slate and Salesforce) for five U of M campuses â— Load test score files into application records in Slate, PeopleSoft, and Salesforce â— Ensure data quality by cleaning up data in systems for duplicate and suspended records â— Run data reports and processes on a defined schedule. â— Create new/update existing reports and processes as requested by users. â— Automate processes where appropriate, converting manual data entry into scheduled processes â— Run data update queries and scripts on a defined schedule. Create ad-hoc data queries on various platforms. â— Standardize and automate these when they become recurring requests. â— Troubleshoot data-related problems on various platforms, including manual processing when automation fails. Create and run data cleanup scripts as necessary.
Job schedule monitoring (25%) â— Monitor both manual and automated processes to ensure timely, accurate, and sound data is available to Admissions and University staff â— Monitor scheduled processes in and between PeopleSoft, Slate, and other systems â— Ensure that the processes run on schedule, correctly, with the expected input/output delivered to the appropriate destination.
Other duties (5%) â— Update configurations to virtual machines, local databases, and file transfer tools upon updates and upgrades â— Maintain and update documentation, creating new documentation as appropriate â— Serve as the primary point of contact for system campuses regarding AP score entry and processing â— Assist with testing established processes for system updates and upgrades and new business processes before implementation â— Serve as back-up as needed for vendor requests and troubleshooting â— Serve as back-up as needed for other Innovation unit staff.
The University of Minnesota offers a comprehensive benefits package including:
· Competitive wages, paid holidays, vacation and sick leave
· Low cost medical, dental, and pharmacy plans
· Health care and dependent daycare flexible spending accounts
· Excellent retirement plans with employer match
· Disability and employer-paid life insurance
· Wellbeing program with reduced insurance premiums
· Tuition reimbursement opportunities covering 75%-100% of eligible tuition
· Student loan forgiveness opportunity
· Opportunities for growth and promotion
· Employee Assistance Program
Required Qualifications: â— BA/BS degree in computer science, MIS, business or a closely related field, or a combination of related education and experience to total four years â— Able to successfully pass a criminal background check
Preferred Qualifications/Selection Criteria: â— Experience with PeopleSoft, GoAnywhere, and Technolutions Slate â— Experience with SQL, Microsoft Access, Visual Basic and HTML â— Working knowledge of relational databases â— Ability to communicate technology concepts effectively with technically proficient and non-proficient individuals. â— Strong attention to detail â— Excellent written and oral communication skills â— Excellent organizational and time management skills â— Strong conceptual, analytical, and problem solving skills
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.