From the Mayflower to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper processes and there's a huge opportunity to transform them through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.
While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.
We believe breakout growth creates breakout opportunities and diversity drives innovation.
We are looking for a driven professional to join our fast-growing organization. This is an exciting opportunity to join the team on the ground floor and help build the group’s foundation to scale.
As we continue to scale, Newfront is open to hiring the right talent anywhere in the United States of America. This position is open to remote candidates with Pacific Time Zone preferred. #LI-Remote
We are a "remote first" company and have a generous ergonomic stipend in addition to standard remote equipment - laptop, monitor, keyboard, and mouse.
You'll be responsible for:
Work with insurance brokers and account managers to service clients joining Newfront
Draft renewal materials and assist with the coordination of renewal meetings
Process certificates of insurance
Handle general client service requests
Provide additional administrative support to the service teams for new and existing clients
Leverage proprietary technology on a daily basis to improve our service offering
You'll be a great fit if you have:
Relentlessly prioritizing the client experience by finding new ways to surprise and delight them. This includes excellent oral and written communication skills, as well as superior client service and problem-solving skills.
A hustling mentality, no ask should be too small or too big, we are looking for someone who understands that small tasks have a huge impact
Achieving thoroughness and accuracy when completing any given task in a fast-paced environment
Effectively keeping stakeholders apprised of task status and next steps through verbal and written communication. Anticipating potential blockers or inefficiencies and addressing them proactively.
The ability to work independently as well as in a team environment
Applying and improving insurance knowledge to service client needs
A property and casualty broker-agent insurance license with ~1-2 years of experience at a brokerage is a plus but not necessary
Willingness to learn proprietary technology
Demonstrated efficiency with computer systems and software, including but not limited to GSuite, Slack, Salesforce is a plus but not necessary
Competitive compensation based on experience and location
Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at firstname.lastname@example.org.