Responsible for maintaining enterprise directory accounts; installs, maintains and supports network servers and server applications.
• Provides enterprise account administration; implements and maintains identity management software; creates drivers and logic; monitors driver health; responds to service interruptions; upgrades and patches servers as required; maintains account security, access rights and removals; provides 2nd tier help desk support for users with account problems; troubleshoots account issues for users. • Provides Google apps system administration; updates and maintains domain; sets defaults and security settings for user accounts; monitors dashboard and communicates outages and disruptions; vets and approves 3rd party requests; creates groups; maintains security of documents; creates scans for sensitive data; responds to security breaches; monitors daily reports of activities. • Installs, tests and maintains network delivered specialized production software for functional users; participates in project planning, budgeting, system design and training; assembles hardware and installs software; maintains servers, patches operating systems, upgrades software and troubleshoots network problems. • Stays current on technology trends and innovations. • Installs, configures, monitors and troubleshoots network operating systems and infrastructure applications. • Maintains network security; controls access rights to shared drives and folders; manages Windows Update server; integrates security within all College-owned applications, systems, hardware and system access. • Provides end-user support and training; troubleshoots and resolves problems with users and accounts that have been forwarded to the Help Desk; performs data restorations; investigates and remedies network connection issues. • Promotes a climate and culture of diversity and inclusion. • Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
Education and Experience: Bachelor’s Degree in information technology, or related field; AND three (3) years of professional network administration experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills Knowledge of: • Security administration/disaster recovery principles and practices. • Concepts of data integrity, confidentiality, and availability. • Computer viruses, backup and recovery, and encryption. • Operating system environments. • System platforms and inter-operability. • Principles and practices of data communications. • Initialization, operation, backup and restoration procedures. • Demonstrated ability to communicate and interact effectively with a wide diversity of people.
Skill in: • Interpreting technical materials. • Communicating effectively. • Operation of general automation software, network management software, project management software, and network utilities. • Installation and maintenance of network servers, workstation operating systems, hubs, routers, bridges, switches and other network equipment. • Use of systems troubleshooting tools and techniques and problem solving methods. • Maintaining accurate records of work performed. • Preparing clear and concise documentation, user instructions, reports, correspondence and other written materials. • Using initiative and independent judgment within established procedural guidelines. • Assessing and prioritizing multiple tasks, projects and demands. • Directing and training others in work procedures. • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. • Establishing and maintaining effective work relationships with coworkers and students.
PHYSICALDEMANDS & WORKINGENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen; hearing and speech to communicate in person or over the telephone; strength to lift and carry up to 20 pounds.
The College of St. Scholastica (CSS) is a thriving independent private college with its main campus overlooking Lake Superior in Duluth, extended campuses throughout Minnesota and vibrant online programs that attract learners from around the world. Since 1912, The College of St. Scholastica has been preparing students for responsible living and meaningful work by emphasizing the Catholic Benedictine values upon which it was founded: Community, Hospitality, Respect, Stewardship and Love of Learning. At CSS, equity and inclusion are viewed as key ingredients to academic excellence and student success.
Duluth is a beautiful and vibrant city of 86,000 set on the shore of Lake Superior, the largest freshwater lake by surface area in the world. For outdoor enthusiasts, Duluth offers four seasons of first-rate opportunities: beaches, bike paths, jogging trails, ski resorts, cross-country skiing trails, boating and fishing sites, and rinks for skating, curling, and hockey. The Boundary Waters Canoe Area Wilderness is an easy drive. Outside magazine has recently named Duluth as the number one “Outside City” in the US. The magazine also named Duluth as a runner-up fo...r the “best adventure hub” in a worldwide survey of destinations for outdoor activities. The College was also pleased to learn that the nonprofit American Institute for Economics ranked Duluth as one of America’s best small metropolitan areas for college students. Similarly, the travel site DreamPlanGo named Duluth in the Top Ten of America’s Most Scenic College Towns. Duluth’s public schools are Minnesota’s most highly ranked, the cost of living is considered reasonable, and the city has more acres of municipal public parks than any other city in the country. The arts scene is booming with galleries, music venues, and a lively theater and dance community.