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The MSU IT Infrastructure Support team consists of experienced networking professionals from various backgrounds tasked with the planning, installation, operation, and maintenance of the critical infrastructure essential to the university's daily functions. Our mission is centered on the stewardship and administration of the university's infrastructure, which includes wired and wireless networks, DDI (DNS, DHCP, and IPAM), switching and routing, and telecommunications. The team is instrumental in maintaining the technological foundation that supports the university's operations. This position reports to the Network Operations Manager. Duties include:
Monitor network performance and capacity
Ensure system availability and reliability
Administration of various devices and services
Maintenance of system configurations
Network troubleshooting
Configuration and change management policy adherence
Customer and technical staff collaboration for issue resolution
24x7x365 on-call incident response rotation
Additional tasks as assigned
Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.?
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.?
This posting will fill 3 vacancies.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in one of the following areas software development, computer/systems operations, customer support, systems administration, systems software support, hardware support, communications network support, or database administration; or an equivalent combination of education and experience.
Desired Qualifications
Knowledge of both wired and wireless infrastructure,
Knowledge of networking protocols such as TCP/IP, 802.11, 802.1x, DHCP,
Experience with monitoring, network diagnostic and network analytics tools
Network certifications
Network work experience at a higher education institution
DDI experience
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume & cover letter
Special Instructions
Please provide three professional references knowledgeable of your work
Work Hours
STANDARD 8-5
Website
tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends June 2, 2026 at 11:55 P.M.
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.